PRIVACY POLICY
Fillday is an international brand distributed by Geonext-Produtos Eléctricos, S.A., legal person number 501 365 893. Your personal or corporate data will be processed by this entity.
For questions concerning the processing of your personal data, please contact us via:
Address: R. António da Silva Marinho 197, Porto
Email: privacy@geonext.pt
CLIENT MANAGEMENT
Geonext – Produtos Eléctricos, S.A. manufactures and distributes electrical supplies, lighting and decorative items, and provides ancillary services such as transportation. Processing your data is essential to fulfil the contract of sale or provision of services you enter into with Geonext – Produtos Eléctricos, S.A.
If you wish to adhere to Geonext – Produtos Eléctricos, S.A.’s commercial customer profile policy you will be asked to enter your personal data on the application form, and to accept the General Terms and Conditions. Making your personal data available is essential for you to enjoy all the benefits of a registered customer of Geonext – Produtos Eléctricos, S.A. In other words, it is necessary to process the data in the fields marked as mandatory in order to enforce the contract entered into with Geonext – Produtos Eléctricos, S.A.
Your information will be retained for this purpose for 5 years. If at that point it is inactive, it will be deleted.
MARKETING
Geonext – Produtos Eléctricos, S.A. may process your data to send you information about our products and services.
Such data processing will be carried out only with your consent. If you consent, you will receive marketing communications via the postal service, email and text. Geonext – Produtos Eléctricos, S.A. may also share your information with third parties who use social media for the purpose of conducting marketing campaigns.
Your consent to the processing of personal data for direct marketing purposes may be revoked at any time.
Your information will be retained for this purpose for 5 years. If at that point it is inactive, it will be deleted.
PROFILE DEFINITION
Geonext – Produtos Eléctricos, S.A. defines profiles based on information related to your purchases and segments. Whenever you shop, the products you purchase, the amount paid and the date, time and place of purchase are recorded.
This information is analysed to identify your consumption profile. Such analysis enables Geonext – Produtos Eléctricos, S.A. to send you personalised information according to your profile. At Geonext – Produtos Eléctricos, S.A. we use statistical information related to customer profiles to improve our offers, plan our communications and manage our customer loyalty programme.
Will my information be shared?
Your personal information may be disclosed to service providers of Geonext – Produtos Eléctricos, S.A., e.g. transportation companies.
Your personal data may be processed by companies subcontracted by Geonext – Produtos Eléctricos, S.A., namely to host web pages, for e-mail, to answer users’ questions about services, and to send information about new services, products and special offers. These companies will only be provided with the personal information that is necessary to provide the service concerned.
Your data will be processed within the European Union.
AT ANY TIME YOU MAY REQUEST:
Access to the information we have about you;
That your information be rectified if it incorrect or incomplete;
To have your personal data deleted or to limit its processing.
If the processing of your data requires your consent or agreement and this is given by automated means, you are entitled to be sent previously provided personal data in a structured, commonly used and computer-readable format.
Your requests will be handled with special care so as to ensure that your rights are protected .You may be required to provide proof of identity to ensure that any personal data is only shared with its owner.
Please note that in certain cases (e.g. due to legal requirements) your request may not be immediately fulfilled.
In any case, you will be informed of any steps taken, within one month of your request.
You also have the right to submit a complaint to the National Data Protection Commission.